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Our Mission and Values

Mission

Our mission is to provide exceptional cleaning services to hotels, ensuring a clean and comfortable environment for guests. We strive to exceed expectations by delivering professional and reliable cleaning solutions that meet the highest standards of cleanliness and hygiene.

Values

  • Customer Satisfaction: We prioritize the satisfaction of our hotel clients by delivering top-notch cleaning services tailored to their specific needs.
  • Excellence: We strive for excellence in every aspect of our work, paying attention to detail and maintaining the highest quality standards.
  • Reliability: We are committed to being a dependable partner, consistently delivering reliable and timely cleaning services.
  • Professionalism: Our team of dedicated cleaning professionals upholds the utmost professionalism and respect while serving our clients.
  • Sustainability: We prioritize environmentally friendly practices by using eco-friendly cleaning products and promoting sustainability in our operations.

Who We Are

ONS Solution's success story began in 1983 in Kansas City, Missouri. Our founder, John Knoepker, launched the company with a vision for reshaping the cleaning service industry.

The ONS Solutions is the premier service provider to the hospitality, gaming, healthcare, education, and corporate catering industries. We deliver best-in-class cleaning, staffing, and managed labor services using exclusively legal, compliant labor. We know what it takes to make our clients succeed.

Today, we are one of the largest and most trusted cleaning and hospitality staffing companies in the United States. We provide an outstanding level of service and cleanliness for our resort, hotel, spa, restaurant, and commercial clients, consistently exceeding expectations.

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Who We Serve

Hotels and Resorts

Pristine cleaning services for hotels and resorts of all sizes, ensuring a welcoming environment for guests.

Bed and Breakfasts

Tailored housekeeping services for cozy bed and breakfast establishments, ensuring a comfortable and enjoyable stay for guests.

Vacation Rentals

Reliable cleaning services for vacation rentals, maintaining cleanliness and hygiene between guest stays for a delightful experience.

Corporate Offices:

Professional cleaning services for corporate offices, creating an organized and hygienic workspace for enhanced productivity.

Event Venues:

Meticulous cleaning services for event venues, ensuring a clean and inviting atmosphere for successful gatherings and memorable experiences.

Restaurants and Cafes:

Thorough cleaning services for restaurants and cafes, maintaining cleanliness in dining areas and kitchens for an enjoyable dining experience.

Medical Facilities:

Specialized cleaning services for medical facilities, ensuring a germ-free and hygienic environment for the well-being of patients and staff.

Educational Institutions:

Comprehensive cleaning services for schools and universities, providing a clean and healthy learning environment for students and faculty.

Why Choose ONS

Professional Expertise

Years of experience in hospitality and housekeeping services. Exceptional and tailored solutions for your needs.

Comprehensive Services

Covering all aspects of hospitality. From regular cleaning to specialized tasks, we take care of every detail.

Quality Assurance

Strict protocols to ensure highest standards. Your satisfaction is our top priority.

Reliable and Trustworthy

Dependable, punctual, and dedicated to delivering exceptional services consistently.

Flexible Scheduling

Accommodating your schedule with flexibility to meet your specific requirements.

Customer Satisfaction

Committed to providing excellent service and exceeding customer expectations.

Cost-Effective Solutions

Delivering high-quality services at competitive prices to optimize your budget.

Attention to Detail

Meticulous approach to every task, ensuring no detail is overlooked.

Privacy Policy

At ONS Solutions, we are committed to protecting the privacy of our customers and visitors. This privacy policy outlines how we collect, use, and disclose personal information provided to us through our website, mobile applications, and in-person interactions.

Information Collection

We may collect personal information from customers, including but not limited to name, address, email, phone number, and payment information. We collect this information when you use our services or when you contact us through our website or phone.

Use of Information

We may use the personal information collected to provide our hospitality and housekeeping services to you, process payments, communicate with you about your service requests, improve our services, personalize your experience with us, and for marketing purposes.

Disclosure of Information

We may disclose personal information to trusted third-party service providers who assist us in providing our hospitality and housekeeping services to you. We may also disclose personal information if required by law or if we believe that disclosure is necessary to protect our rights or the safety of our customers.

Security

We take reasonable measures to protect personal information from unauthorized access, use, and disclosure. We use industry-standard security measures, including secure servers, firewalls, andencryption, to safeguard your personal information.

Changes to Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes made will be effective immediately upon posting to our website.

Contact Us

If you have any questions or concerns about our privacy policy or the way we handle personal information, please contact us at support@onsfacilityservices.uae